Fine Home Talks x Plymouth Glass & Mirror Part Two

Tune in to this episode of Fine Home Talks where host Dave Perrotti discusses the complexities of auto and home glass services with Nicole Maloid of Plymouth Glass and Mirror. Nikki delves into the essential services offered by Plymouth Glass, including auto glass replacement and advanced recalibration technologies. They explore the intricate process of managing insurance claims for glass services, ensuring customer convenience and safety. Nikki also shares insights on the challenges of working with advanced safety features in modern vehicles and the importance of professional recalibration to maintain vehicle safety standards.

 

Topics covered include: The comprehensive range of services offered by Plymouth Glass, from vehicle glass to residential and commercial installations. The critical role of recalibration in maintaining the safety features of modern vehicles. Strategies for handling insurance claims efficiently to streamline customer experiences. Discussion on the use of quality materials and the importance of professional installation to ensure the integrity of glass installations. Tips for homeowners and vehicle owners on maintaining and selecting the right glass services for their needs. This episode is packed with expert advice for anyone dealing with or interested in auto and home glass solutions, highlighting the blend of technical expertise and customer care that Plymouth Glass brings to the table.

Fine Home Talks, Sarah Perrotti x Plymouth Glass & Mirror

In this episode of Fine Home Talks, host Sarah Perrotti sits down with Nikki Maloid, CEO of Plymouth Glass & Mirror, to explore the critical role of glass installations in enhancing property value. Nikki shares her journey of leading a family-owned business and the innovative solutions Plymouth Glass offers, from custom shower doors to window repairs. They discuss the challenges and opportunities within the glass industry, including the impacts of recent economic changes on pricing and service delivery.

Topics covered include: The evolution of Plymouth Glass and its commitment to quality and customer service. Practical advice for real estate agents and homeowners on improving property aesthetics with custom glass features. The technicalities and benefits of various glass installations in residential settings. Strategies for dealing with industry challenges such as price fluctuations and material shortages. Insights into maintaining customer satisfaction and operational excellence in a family-run business. Whether you’re a homeowner looking to upgrade your space or a real estate professional aiming to offer clients the best, this conversation provides valuable perspectives on making informed decisions about glass installations and property enhancements.

PGM Glass x Cancer Can(‘t)

Plymouth Glass and Mirror Joins Forces with Cancer Can’t to Support Local Community

Thomaston, CT – June 1, 2024 – Plymouth Glass and Mirror, a leading provider of glass and mirror solutions with over 43 years serving the community, proudly announces its partnership with Cancer Can’t, a distinguished local charity based in Middlebury, CT. This collaboration aims to raise funds and awareness for essential services needed by individuals and families affected by cancer in the community.

Cancer Can’t has been a beacon of hope for those battling cancer and their loved ones, offering crucial support services such as making meals, providing rides to appointments, running errands to make life easier, and providing financial assistance, and emotional support throughout their journey. Plymouth Glass and Mirror is committed to contributing to this noble cause and making a meaningful difference in the lives of those impacted by cancer.

“We are thrilled to partner with Cancer Can’t in their mission to support individuals and families facing the challenges of cancer,” said Nikki Maloid, CEO of Plymouth Glass and Mirror. “As a company deeply rooted in the local community, we believe it is our responsibility to give back and support causes that matter to our neighbors. Together with Cancer Can’t, we aim to provide much-needed assistance and bring awareness to this important issue.”

Throughout the partnership, Plymouth Glass and Mirror will initiate various fundraising activities and events to generate donations for Cancer Can’t. Additionally, the company will leverage its platforms and resources to raise awareness about the charity’s initiatives and the support services available to those in need.

The partnership between Plymouth Glass and Mirror and Cancer Can’t exemplify the power of collaboration in addressing pressing community needs. By combining their efforts, the two organizations aim to make a positive difference in the fight against cancer and provide essential support to those in need.

For more information about Plymouth Glass and Mirror and their partnership with Cancer Can’t, please visit plymouthglass.com/cancercant.

About Plymouth Glass and Mirror:
Plymouth Glass and Mirror is a leading provider of glass and mirror solutions, serving residential and commercial clients in Connecticut and the surrounding areas. With a commitment to quality craftsmanship and customer satisfaction, the company offers a wide range of products and services, including custom glass installations, mirrors, shower enclosures, and more.
About Cancer Can’t:
Cancer Can’t is a local charity based in Middlebury, CT, dedicated to providing support, assistance, and resources to individuals and families affected by cancer. Through various programs and initiatives, Cancer Can’t aims to alleviate the burdens faced by cancer patients and their loved ones, offering financial assistance, emotional support, and access to essential services.
Contact:
Kat Manning
Director of Marketing
Plymouth Glass and Mirror
[email protected]

PGM Glass Embarks on Charitable Partnership Initiative

Plymouth Glass & Mirror Embarks on Charitable Partnership Initiative to Benefit Local Community

Thomaston, CT, July 9, 2024 – Plymouth Glass & Mirror, a leading provider of glass and mirror solutions, is proud to announce its charitable partnership initiative. This program is aimed at making a positive impact within the local community. This initiative underscores the company’s commitment to corporate social responsibility and community engagement.

As part of this initiative, Plymouth Glass & Mirror has developed strategic partnerships with various charitable organizations.  This effort reflects the company’s ethos of giving back and fostering a culture of compassion and support.

“We believe that businesses have a responsibility to give back to the communities that support them,” said Nikki Maloid, owner of Plymouth Glass & Mirror. “Through our charitable partnership initiative, we are leveraging our resources and platforms to support organizations that are making a real difference in the lives of our community.”

Throughout the year, Plymouth Glass & Mirror will collaborate with different charities, spanning a wide range of causes including but not limited Cancer Can(‘t), Toys for Tots, Veteran Support Groups, and Best Buddies. By rotating partnerships every three months, the company aims to maximize its impact on community needs.

In addition to fundraising efforts, Plymouth Glass & Mirror will utilize its extensive network and marketing channels to raise awareness about the mission and objectives of the partnered charities. This multifaceted approach seeks to amplify the voices of these organizations and inspire greater community involvement and support.

“We firmly believe that by coming together as a community, we can create meaningful and lasting change,” added Kat Manning, Director of Marketing. “Through our collaborative efforts with local charities, we hope to inspire others to join us in our mission of making a positive difference in the community.”

Plymouth Glass & Mirror invites members of the community to join them in their charitable endeavors, whether through donations, volunteering, or spreading the word about the causes they support. Together, they aim to foster a spirit of generosity and compassion.

 

For more information about Plymouth Glass & Mirror and their charitable partnership initiative, please contact [email protected].
Toys for Tots Plymouth Glass

Toys for Tots

It’s the season of giving! We’re so excited to be partnering with Toys for Tots again this holiday season to bring joy to kids in need! Bring a new, unwrapped toy to our parking lot prior to Light Up Thomaston on November 26th from 2:00pm-6:00pm to help us exceed our donation goal of 500 TOYS!!
Every person that donates will be automatically entered to win our grand prize YETI cooler bag plus other prizes including VISA gift cards! Don’t miss 102.9 The Whale broadcasting live from 2:00pm-4:00pm! 
Can’t make it on the 26th? Don’t worry- you can drop off a toy to our shop during normal business hours starting now through December 9th and be entered to win. We’ll notify all winners via email/phone, so you don’t have to be present to win.
Experience the PGM Difference

Plymouth Glass and Mirror Difference

Why Call Plymouth Glass and Mirror?

Plymouth Glass and Mirror has been providing auto, home and commercial glass repair and replacement services throughout the state of Connecticut for over 40 years.

We pride ourselves on our customer service, both to customers and the insurance agents we work with. As part of our commitment to saving you time on your auto glass service, one of our customer service representatives will set up your insurance claim for you.  We’re a preferred vendor with all major insurance companies so we’re able to handle your claim while also scheduling your glass repair or replacement appointment quickly. We offer windshield service appointments in-shop or mobile 6 days a week and they can be made next day. Plus, we don’t charge extra for our mobile service so let us come to your location at a convenient time for you. We use top-quality adhesives so your vehicle has a safe-drive away time of 1 hour for a windshield replacement, allowing you to be back on the road safely in no time! We are so confident in our windshield replacement service that we provide a lifetime warranty for as long as you own the vehicle.

Our glass technicians are also skilled at replacing the broken glass in your home. Residential projects are typically always custom based on each home’s unique style and design and we’re here to help. Our residential project manager can discuss the different options available for you next home project including shower doors, table tops, mirrors, storm doors, windows and much more.  Our customers have brought in a variety of unique items that need custom glass including vintage mirrors, classic cars, single pane windows, and more. We love to help our customers restore their items and make them feel like new again. Our customers also rave about our turn-around times for major projects like glass shower doors. After we measure, most showers can be be installed within 10 days and we can match any door hardware to the finish in your bathroom. Check out some of our custom shower glass work in our portfolio.

For over 40 years, general contractors throughout Connecticut have depended on our expertise within the commercial glazing industry. We are DAS certified in Connecticut and pride ourselves on the quality of work we provide in order to receive such a certification. Our mission focuses on pertinent details as well as emphasizing communication, allowing us to guide your project along in an efficient manner. Offering a comprehensive variation of services, our team has demonstrated the ability and knowledge to handle a multitude of jobs within the architectural glass and metal division. From canopies and interior glass partitions to ribbon window curtain wall systems, we have grown to become one of CT’s top glazing contractors with a team of 40+ employees. With a wealth of specialties including schools, government facilities, hospitals, retail, hospitality, and beyond, our vast knowledge within the industry is apparent through our reputation.

If you have questions about your upcoming glass project, give us a call and we’d be happy to help you.

filing auto insurance claim process

Filing Your Insurance Claim

The claims process can be confusing and figuring out what’s covered under your policy takes time. That’s where we come in!  Our in-house customer service representatives will handle calling your insurance company and file your claim on your behalf. Then we’ll schedule your appointment either in-shop or at a location convenient to you.

You have a right to choose your glass replacement company! Did you know when you call to file an auto glass claim you’re NOT really calling your insurance company?

As soon as you hit the prompt for “glass only claim,” you are re-directed to a third-party administrator that is affiliated with a nationwide glass company. These third-party administrators may try to force you to go to one of their chosen locations as they receive monetary compensation for doing so. This process is known as “Job Steering” and is ILLEGAL in the United States. Quality and superior customer service is hard to come by these days and you have the right to choose your glass provider when filing a claim. If you ever have questions or concerns, please contact our office and we’ll be happy to assist!

Some of the major insurance companies we work with include, but are not limited to:

Allstate, American Commerce Nationwide, State Farm, Travelers, Safeco, Progressive, Metropolitan, The Hartford, Liberty Mutual, Geico, Farmers, Farm Family, Encompass, Chubb, Arbella, Amica, Acadia, AIG/21st Century, General Casualty, Hanover, Infinity, Kemper, National Grange, One Beacon, Patrons, New London County, Plymouth Rock, Utica, USAA, Quincy Mutual, Century, Harleysville, National General, Philadelphia, AAA, CSAA, Atlantic Mutual, Patrons Mutual, and Zurich.

Lifetime Warranty & Licensed Technicians

Lifetime Warranty on Windshield Replacement

With your windshield replacement, you’ll get a written lifetime guarantee along with a “Safe Drive Away Time” tag indicating when your vehicle can safely be driven. Replacements typically take about an hour and even if it’s 0 degrees or 122 degrees out, Sika adhesives exceed the manufacturer safety standards for auto glass replacement installation. While some companies use cheaper, aftermarket materials, Plymouth Glass & Mirror never compromises quality. We are so confident in our windshield replacement service that we provide a lifetime warranty on your windshield replacement for as long as you own the vehicle. If you have comprehensive full glass coverage on your auto insurance policy, there is no deductible for windshield replacement!

Certified, Licensed Windshield Replacement Technicians

Windshield replacement shouldn’t be done by just anyone! It may sound like an easy job, but it’s important to have skilled technicians perform this service because many safety factors are involved. In fact, your vehicle’s windshield is an integral part of it’s safety system. It helps to support the roof and ensure proper airbag deployment. As a reputable Connecticut windshield repair and replacement shop, we use quality products and the latest installation techniques to properly install your windshield in accordance with the manufacturer’s specifications. It’s important to us to be able to ensure our customers that they are driving away in a safe vehicle.

Windshield Repair Process

Every day throughout Connecticut thousands of windshields are damaged by flying rocks or other road debris. When an object strikes the outer layer of the windshield with sufficient force, it can cause a small hole on impact. This allows air to enter the damaged area which creates a diffusion of light making it hard to see while driving. The goal when we repair a windshield is to penetrate the glass surface through the pit of the break with a transparent liquid resin. The resin replaces the entrapped air and restores visibility, since it has the same index of refraction as the glass. The resin once cured also bonds the loose glass within the damaged area making it safe to drive again. In most cases, the windshield repair will not be totally invisible, however, at least 90% of the optical diffusion will be eliminated, restoring transparency and preventing further cracking.

At Plymouth Glass and Mirror, we take pride in our craftsmanship and want to make ensure you have the best experience possible. We’ve outlined how we repair a windshield to help you better understand the process prior to your mobile or in-shop service appointment.

Repair Process
When repairing a windshield, one of our skilled technicians begins with a close inspection of the damage. Then they carefully use a carbide tip probe to remove the loose glass particles from the damaged area. Then they clean the area with a dry cloth. After mounting an adhesive seal to the windshield and pressing down to ensure a good bond, a pedestal is mounted to the adhesive base where the windshield repair will be completed. The technician then places the UV resin into the pedestal. After allowing the resin time to dry, the technician will remove the device and wipe away excess resin. A piece of mylar, a specialized plastic film, is applied over the repaired area and smoothed out with a razor blade. Finally, a UV curing lamp is placed over the windshield repair area for approximately 5 minutes to allow the resin to harden. Once completed, your vehicle is ready to safely drive again!

If your car glass has any of the below signs, it’s time to schedule a repair with us!

  • Bull’s Eye – Looks like a circular, cone shaped indent on the outer layer of the glass
  • Chip – A piece of glass that is missing
  • Crack Chip – A single crack that is smaller than the size of a quarter
  • Half Moon – Similar to a bull’s eye, but not completely circular
  • Stone Break – A small chip that happens when a stone hits the windshield but becomes a larger crack over time
  • Long Crack – A crack that is over 6” in length
  • Pit – An area where a piece of glass is missing

Although there are many circumstances where an auto glass repair will be effective, there are some situations that warrant a complete windshield replacement. Our professional auto glass technicians can help determine whether we can complete an auto glass repair, or if your windshield should be replaced.

glass shower door cleaning tips tricks

Cleaning Your Glass Shower Door

Say Goodbye to the Film on Your Glass Shower Doors Forever!

Do you spend extra time cleaning due to stains on your glass shower doors? We have good news for you. At Plymouth Glass and Mirror, we offer a maintenance-free glass coating. Different from other products that are applied on the glass and can wash away, the permanent coating is applied to the glass when it’s being manufactured to maintain the clear beauty of your shower once installed in your bathroom. Using a unique ion beam process, it stops corrosion before it starts. Similar to the benefits of a non-stick cooking pan, the coating deters hard water stains and calcium deposits from sticking to the glass to help keep your frameless shower glass looking brand new for years to come. Although it is still necessary to clean your shower glass, our coating helps reduce the amount of time you spend scrubbing. The coating is compatible with most everyday cleaning solutions such as Lysol, Clorox, Windex and many more. We also offer a lifetime warranty, so we’re confident that you’re going to love spending less time cleaning your shower doors. Check out our portfolio with an array of different shower door styles!

Glass Shower Door Cleaning Tips & Tricks

Not everyone has a protective coating on their older glass shower doors, especially in the older homes throughout Connecticut. Here are some ideas to keep your shower glass looking extra sparkly! Because soap scum and hard water build up can take hours to clean off, it’s best to try and keep up with shower door cleaning every other week. Having a squeegee in your shower helps with daily maintenance but below is a cleaning mixture to try out. It could help cut your cleaning time in half!

Glass Shower Door Cleaning Mixture:
Mix 1 tablespoon of Dawn Dish Soap with 1 cup of White Vinegar in a spray bottle. Spray the mixture on your shower doors and let it sit for 20 minutes (longer if you haven’t cleaned in months and try to open some windows for ventilation). The dawn will act as a bonding agent to help the vinegar stick to the glass. After it sets, fill a bucket with hot water and use the soft side of a sponge to scrub. Rinse off the sponge in the bucket and continue scrubbing until stains are no longer visible. Rinse with clean hot water. We recommend a final wipe down with Windex or any other glass cleaner to make it shine. Happy cleaning!